In addition to owning one of the most advanced call center solutions (Inbound, IVR, CRM, Predictive dialing) in the industry, Singo Solution has also created several Avaya PDS add-ons that enhance the PDS functionality and enable the client to improve agent productivity and enhance the customer experience.

Active Leads

This service provides an inexpensive, affordable, and automated way of marketing your products to your customers in a simple and central location. You will be provided with a Toll Free telephone number that you can record your listings or announcements to, and which your customers can call at any time, day or night, to obtain this information.

PDF Conversion

This tool allows you to convert documents into a PDF format. Simply hit "Browse" to pick your file. Once you have selected your file, hit convert. Upon completion, you will be provided a link to download your converted PDF file.

Singo Staffing

We provide staffing that can help save you time and money, with trained professionals that produce quality work.